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Lubbock County approves contract with Tyler Technologies

Lubbock County
The Lubbock County Commissioners Court (Court) has approved a contract with Tyler Technologies (Tyler) for a new integrated justice and information management system.

In anticipation of the County’s current justice and information management contract expiring with KiCorp, Inc., various county departments began exploring the need to determine whether a change in vendors was necessary in order to meet their growing needs and demands.

On June 25, 2018, after months of assessing departmental needs and researching options, the Justice and Information Management Vendor Search Advisory Committee recommended a change to the County’s justice and information management system. Following the presentation at the Court’s work session, the Committee recommended Tyler Technologies provide the County’s new integrated justice and information management system.

The Court considered the requests made by individual departments and employees who sought to improve efficiency and increase productivity with their daily tasks through the advanced functionality a new system could provide.

“We made this decision after spending a significant amount of time listening to Lubbock County employees. This was not an easy or overnight decision. Employees simply wanted to leverage technology to improve what they do on a daily basis,” said Commissioner Heinrich.

The Court also analyzed and compared the current and future fiscal impacts if it were to remain with the current system or move to a new system. The Court determined that waiting to make a change in systems only prolonged the inevitable, and would not prove to be fiscally responsible.

“After comparing the current trend and future costs of technology to that of the proposed costs with advanced technology and functionality, it was obvious making a change was most prudent on our part. While we will have initial implementation costs, over a five and ten-year period, we will be saving the taxpayers a lot of money,” said Commissioner Jones.

“Over a 5-year period, the county will save approximately $500,000 to $1,000,000. Over a 10-year period, the County will save roughly $8-10 million by making this change. Those are dollars that we can potentially put toward our employees, public safety, roads, etc.,” said Commissioner McCay.

The County has contracted with KiCorp, Inc. since the early 1990s, and, despite the change in vendors, the Court is grateful for the years of dedication KiCorp has provided the County.

“We needed KiCorp then, and we could not have progressed to where we are without the commitment and working relationship we have had with KiCorp; however, we knew we had to listen to the needs of our employees, explore different opportunities, and look toward to our future as a County,” said Commissioner Flores.

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